Jaymie South – Customer Experience & Concierge Services

Jaymie South

Customer Experience & Concierge Services

Jaymie is from the NW coast of Western Australia, an equally beautiful town of Kalbarri.

She oversees Customer Experience and Guest Services for Freycinet Luxury Hosts.

She enjoys working closely with guests and personalising their holiday, to create amazing core memories.  She loves being part of beautiful experiences that create unforgettable memories for our guests.

Jaymie loves working and living in beautiful Coles Bay and the Freycinet region.  Swimming in the ocean connecting with nature, hiking, camping, and spending time with friends is when she is her happiest.

Diana Lugo – Assistant Operations Manager

Diana Lugo

Assistant Operations Manager

Diana is a hard-working team member, she started working for this lovely family Freycinet Holiday Houses in late 2020. Exploring the ocean, under the water is her new passion which she found here in this amazing place Coles Bay, diving all around Australia is one of her goals.

She is a dedicated daughter, who values family connects and reminds us of the importance of the work and family balance and a big fan of learning about animals makes her days more joyful.

Our team can always count on her whenever we need support and encouraging words to cheer us up, keeping a positive vibe in our workplace.


Marcela Gomez

Office Manager

Marcela has the biggest heart in our team, always caring for everyone especially for our beloved guests. She leads our People & Culture department, connecting our team and creating incredible projects to improve the wellbeing and work environment for all of our staff.

Swimming in the ocean connects her with nature. Hiking, camping, and reading a good book always makes her happy. She loves to share quality time with her husband and family, meditating is her favourite thing to do.

For her, Coles Bay beaches are the best places to visit while enjoying the amazing weather. Sharing experiences with the locals is the highlight of her day.


Juan Garcia

Portfolio Manager

Juan Pablo has extensive experience in logistics and is our Portfolio Manager. His eye for detail is vivid proof of the high quality of the day-to-day operations. His history of travelling around the world makes him a very interesting person. A big fan of outdoor activities like hiking, surfing and doing exercise connects him with nature. Dedicated husband and son who enjoys seeing people achieving their dreams.

The outstanding mountain view from the different locations in Coles Bay is what he loves the most about this area. He has never seen such diverse flora and fauna in the same place and the community sense makes him feel at home.

Hector Yarce – Operations Manager

Hector Yarce

Operations Manager

Hector has been working with us since 2017, the first Colombian in the region.  He started doing maintenance and cleaning as a subcontractor, being part of our evolution through the years and provided us with his professionalism.

He will always have a joke for the right moment making our days happy. He is a big fan of learning about technology. His dog Ginger is everything to him and exploring new places with his family is one of his favourite things to do. The surrounding ocean views are what he loves the most about Coles Bay.

His experience as the Operation’s Manager, drives our daily operations to success and his support to our cleaning team ensures the result of happy stays for our guests.

Brad Bowden – Product Development Manager

Brad Bowden

Product Development Manager

Brad loves everything luxury…… Especially the gourmet side!

Being a hospitality professional his whole life, working in wineries, restaurants and tourism, sharing the finer things in life has been his lifelong passion.

Having dreamt up the concept of the “luxury host”, he has since curated and worked with our team to deliver an excellent experience for guests to indulge.

Originally from Kangaroo Island in SA, Freycinet is a home away from home and taking his daughter Willow to Honeymoon Bay and exploring the National Park are precious moments.

Besides spending time playing guitar and in nature, Brad loves nothing more than a long lunch with his wife, daughter and friends, in a world class environment like Freycinet.”

Verina Bowden – Founder & Director

Verina Bowden

Founder & Director

Having always worked in hospitality, Verina has a love of people and experiences. Positivity and connection is the foundation of her career and is enhanced in her projects and business.

Originally from Margaret River, where a balance of good food and wine, nature and beaches……. is the every day.

Coming to Tasmania in 2010 Verina felt completely at home in such a stunning environment and dreamt of ways to share this experience with others. Like many of us find, juggling a career and family, is always a balancing act.

Bringing over 30 years’ experience in accommodation, developing Freycinet Holiday Houses & Freycinet Luxury Hosts, Verina has mindfully created an inclusive and empowering environment for team members, who together ensure quality in all aspects is always the main goal. The focus, is that guests have a wonderful and memorable experience in this pristine region.


Monica Orrego

Business General Manager

Monica brings a wealth of experience to our team. She is our process guru, always leading our team to go above and beyond. A resourceful and enthusiastic person, that transfers her more than 20 years’ experience in Corporate Accounting into our industry.

Passionate for animals and her family, setting off into the great outdoors in search of the perfect campsite is one of her favourite things to do. Her unique hairstyle will always set her apart with some vibrant colours.

Monica’s biggest focus is to make our guests happy. For her Coles Bay is the place where dreams come true, a place where the mountains have different colours throughout the day. 

She is an important part of our community, always participating in the events that we have in this beautiful area.