Privacy Policy

This web site and its contents (the ” Site “) are owned by Freycinet Luxury Hosts

This Privacy Policy describes the manner in which Freycinet Luxury Hosts and related companies collect, use, store and disclose information obtained from your use of the Site.

Upon visiting and using the Site you are by implication agreeing with the practices and guidelines described in this Privacy Policy. If you do not agree with this Privacy Policy you should not use the Site.


(a) Information you provide.

We receive and store the information which you enter into the site and this obviously will vary depending on the matter with which you are interested e.g.  Properties, enquiries etc.

(b) Secondary Information

We may receive and store certain automatic information relating to your use of the Site. For example, areas of the Site you have accessed, the time, date and URL of the pages requested by you, your browser software, your IP address, and/or the previous web site that you may have linked to the Site from.

(c) Cookies

Cookies are small pieces of information stored by your Internet browser on your computer’s hard drive. Their use allows your browser to remember certain information related to your use of the Site and store information about your preferences. Cookies are not used to retrieve information from your computer that was not originally sent by us. We will not allow third-party access to Cookies placed by our site, and except as outlined in paragraphs (a) and (b) below, do not disclose such information to third parties.


(a) Generally, information which is collected from the Site is used to:

  • operate the Site;
  • provide product information or a service requested from the Site;
  • enable us to gain a better understanding of user preferences and requirements, so as to further develop and improve the Site.
  • to notify users about changes to the Site, and to inform them of our services and any special offers. In all instances, if you do not want to receive such offers, you will be able to “opt out” from receiving them.

(b) It may sometimes be necessary for us to disclose information to third parties, however, this disclosure shall only occur in the following circumstances:

  • Employees Contractors & Agents: At times we are required to engage or employ other companies and individuals to perform functions on our behalf. Some examples are; processing credit card payments, using mailing services, providing marketing assistance, providing legal or accounting advice and/or providing information technology and related services. The information is provided solely to these persons to perform their specific function and no other purpose.
  • Legal Requirements – where disclosure of information is ordered by a court or is subpoenaed in relation to third party litigation.


Information is stored on a computer server located in Sydney, NSW Australia . We endeavour to keep our server free from unauthorised access and use by means of physical security at the premises in which the server is housed, and by using protocols and measures to prevent unauthorised remote access to the server.

However no Internet server nor any data transmitted over the Internet can be assured of security and there is always a risk of unauthorised access to information. Although we will take all reasonable steps to maintain security of information provided, we cannot be held liable for events arising from unauthorised access.


Access to any information which we have collected about you from the Site may be sought by e-mailing us at  We will endeavour to provide you with details of such information as soon as practicable and will seek to remedy any errors which you identify in that information. We may, at our discretion, request a reasonable charge for time spent in providing access.


With the exception of other sites owned by us, we do not control the information collected by any sites reached through links from this Site. If you require details of the information collection policies of those sites, then you should contact directly the companies controlling those sites.


If you have any queries about this Privacy Policy, or have a problem or complaint, then you should contact us by sending an e-mail to


Jaymie South – Customer Experience & Concierge Services

Jaymie South

Customer Experience & Concierge Services

Jaymie is from the NW coast of Western Australia, an equally beautiful town of Kalbarri.

She oversees Customer Experience and Guest Services for Freycinet Luxury Hosts.

She enjoys working closely with guests and personalising their holiday, to create amazing core memories.  She loves being part of beautiful experiences that create unforgettable memories for our guests.

Jaymie loves working and living in beautiful Coles Bay and the Freycinet region.  Swimming in the ocean connecting with nature, hiking, camping, and spending time with friends is when she is her happiest.

Diana Lugo – Assistant Operations Manager

Diana Lugo

Assistant Operations Manager

Diana is a hard-working team member, she started working for this lovely family Freycinet Holiday Houses in late 2020. Exploring the ocean, under the water is her new passion which she found here in this amazing place Coles Bay, diving all around Australia is one of her goals.

She is a dedicated daughter, who values family connects and reminds us of the importance of the work and family balance and a big fan of learning about animals makes her days more joyful.

Our team can always count on her whenever we need support and encouraging words to cheer us up, keeping a positive vibe in our workplace.


Marcela Gomez

Office Manager

Marcela has the biggest heart in our team, always caring for everyone especially for our beloved guests. She leads our People & Culture department, connecting our team and creating incredible projects to improve the wellbeing and work environment for all of our staff.

Swimming in the ocean connects her with nature. Hiking, camping, and reading a good book always makes her happy. She loves to share quality time with her husband and family, meditating is her favourite thing to do.

For her, Coles Bay beaches are the best places to visit while enjoying the amazing weather. Sharing experiences with the locals is the highlight of her day.


Juan Garcia

Portfolio Manager

Juan Pablo has extensive experience in logistics and is our Portfolio Manager. His eye for detail is vivid proof of the high quality of the day-to-day operations. His history of travelling around the world makes him a very interesting person. A big fan of outdoor activities like hiking, surfing and doing exercise connects him with nature. Dedicated husband and son who enjoys seeing people achieving their dreams.

The outstanding mountain view from the different locations in Coles Bay is what he loves the most about this area. He has never seen such diverse flora and fauna in the same place and the community sense makes him feel at home.

Hector Yarce – Operations Manager

Hector Yarce

Operations Manager

Hector has been working with us since 2017, the first Colombian in the region.  He started doing maintenance and cleaning as a subcontractor, being part of our evolution through the years and provided us with his professionalism.

He will always have a joke for the right moment making our days happy. He is a big fan of learning about technology. His dog Ginger is everything to him and exploring new places with his family is one of his favourite things to do. The surrounding ocean views are what he loves the most about Coles Bay.

His experience as the Operation’s Manager, drives our daily operations to success and his support to our cleaning team ensures the result of happy stays for our guests.

Brad Bowden – Product Development Manager

Brad Bowden

Product Development Manager

Brad loves everything luxury…… Especially the gourmet side!

Being a hospitality professional his whole life, working in wineries, restaurants and tourism, sharing the finer things in life has been his lifelong passion.

Having dreamt up the concept of the “luxury host”, he has since curated and worked with our team to deliver an excellent experience for guests to indulge.

Originally from Kangaroo Island in SA, Freycinet is a home away from home and taking his daughter Willow to Honeymoon Bay and exploring the National Park are precious moments.

Besides spending time playing guitar and in nature, Brad loves nothing more than a long lunch with his wife, daughter and friends, in a world class environment like Freycinet.”

Verina Bowden – Founder & Director

Verina Bowden

Founder & Director

Having always worked in hospitality, Verina has a love of people and experiences. Positivity and connection is the foundation of her career and is enhanced in her projects and business.

Originally from Margaret River, where a balance of good food and wine, nature and beaches……. is the every day.

Coming to Tasmania in 2010 Verina felt completely at home in such a stunning environment and dreamt of ways to share this experience with others. Like many of us find, juggling a career and family, is always a balancing act.

Bringing over 30 years’ experience in accommodation, developing Freycinet Holiday Houses & Freycinet Luxury Hosts, Verina has mindfully created an inclusive and empowering environment for team members, who together ensure quality in all aspects is always the main goal. The focus, is that guests have a wonderful and memorable experience in this pristine region.


Monica Orrego

Business General Manager

Monica brings a wealth of experience to our team. She is our process guru, always leading our team to go above and beyond. A resourceful and enthusiastic person, that transfers her more than 20 years’ experience in Corporate Accounting into our industry.

Passionate for animals and her family, setting off into the great outdoors in search of the perfect campsite is one of her favourite things to do. Her unique hairstyle will always set her apart with some vibrant colours.

Monica’s biggest focus is to make our guests happy. For her Coles Bay is the place where dreams come true, a place where the mountains have different colours throughout the day. 

She is an important part of our community, always participating in the events that we have in this beautiful area.